Managed Services
Effective and efficient ERP system management
If you don’t have the time or the internal resources to support and manage your ERP system, ERP Suites Managed Services can help. You get proactive management, first-rate response times, and industry knowledge to optimize your ERP environment. We’re here to help prevent, identify and resolve issues before they become problems.
Why outsource with ERP Suites managed services?
You may think you can implement and manage an ERP system on your own. But should you? As a JD Edwards partner, ERP Suites offers a range of services built around ERP and technology foundation skill sets, saving you the headaches, hassles and time of doing it yourself. It’s also saves you money as you advance your digital transformation.
We’ll meet with you to gain an understanding of your business requirements. Then we can help you:
Evaluate proper solutions
Install and configure applications
Integrate technology
Train your employees
Optimize the product to fit your needs
Stay on top of upgrades, migrations and security
Manage on-going maintenance and service support
ERP Suites Managed Services acts like an extension of your organization so you get expert application administration from a cross-functional team without the overhead. Our U.S.-based professionals are available 24/7 to help you with:
JDE CNC technical support
Combining expert service delivery with next-generation EnterpriseOne CNC support for performance continuity. Learn more.
JDE application management services (AMS)
Spanning the JDE product line including HCM, Supply Chain and Manufacturing, Financial Management and more
Operating systems management (OS)
Providing certified oversight, and effective issue resolution of server, storage and directory services with emphasis on Windows Server, Oracle Enterprise Linux and Red Hat Enterprise Linux.
JDE Orchestrator services
Backing your process innovations with best-practice development, troubleshooting and orchestration monitoring. Learn more.
Database administration
Managing replication technology, Oracle on IBM AIX, Oracle RAC, and SQL Server with the breadth of knowledge to handle your most unique environment.
Network and collaboration services
Deploying, managing and monitoring a reliable network that adds collaboration to standard business processes and enterprise systems with knowledge gained through advanced Cisco certification. Learn more.
Help Desk
Monitoring system performance and answering the call for on-shore technical support 24/7/365.
Managed security services
Strengthening your cybersecurity practice with proven tools and sustained vigilance. Learn more.
customers who talk about us
“I can’t say enough about [my ERP Suites team’s] knowledge, dedication and professionalism. They have made my life a whole lot less stressful for sure. They have been more like fellow coworkers instead of contracted providers. We couldn’t be more pleased with everyone we’ve had contact with from ERP.”
Dave Hamrock, Allegheny County