JD Edwards Managed Services
DEEP JDE EXPERIENCE YOU CAN TRUST TO GROW
JD Edwards applications simplify and integrate complex business systems. Yet, sometimes the software management itself can be overwhelming. That’s where ERP Suites steps in with comprehensive JD Edwards managed services for EnterpriseOne.
Boost the return on your EnterpriseOne investment
Maximizing the full benefits of your JD Edwards (JDE) system requires foresight, planning, training, communication, and commitment. It involves an array of skills and competencies that may exceed your internal resources.
When you hire ERP Suites, we provide functional and technical expertise. You get a proven methodology for the process, too. We oversee the people and processes—communication, project management, organizational change management, and business process engineering. While you focus more on core competencies and strategic initiatives.
Plus, we can help incorporate existing software that your team values into the JDE platform.
Our JDE managed services team resources include:
- 24/7 support based in the USA for utmost response
- Technology integration implementation
- Installation and configuration
- Upgrades and optimization
- Routine maintenance such as back-up and archival
- ERP Suites Clarity for proactive system monitoring
Application management services (AMS)
ERP Suites application managed services team provides functional support for critical JDE modules such as HCM, financials, distribution, manufacturing, and transportation.
- Resolve incidents.
- Enhance existing business processes.
- Perform minor application development.
- Map business requirements.
- Extend your capabilities with an average 20 years of experience.
Technical managed services
ERP Suites managed services team tackles the day-to-day technical administration whether you're on JD Edwards EnterpriseOne or JDE World.
- Perform package builds and deployments.
- Install ESUs and ASUs.
- Manage patching, tools releases, and web generations.
- Perform routine maintenance and tuning.
- Improve your response time with 24/7/365 proactive monitoring and support.
- Monitor availability and performance.
- Perform OS patching and updates.
- Provide VM maintenance.
- Resolve server, storage and active directory issues.
- Keep your system running efficiently and effectively.
- Monitor server capacity and performance.
- Manage storage and backups.
- Perform refreshes.
- Analyze security and compliance.
- Tune your environment.
- Extend your capabilities with an average 20 years of certified experience.
JDE user needs breed innovation
ERP Suites Clarity, our application management tool, was born out of necessity. We tried Oracle Enterprise Manager (OEM) and Real User Experience Insights (RUEI). Nothing supported the reality of life as a CNC, so we created our own JDE monitoring tool. ERP Suites Clarity is the secret behind our proactive system management approach.
