Optimize your ERP with JD Edwards managed services

JD Edwards applications simplify and integrate very complex business systems. Yet, sometimes the software management itself can be overwhelming. That’s where ERP Suites steps in with comprehensive managed services for JDE.

Extend the return on your JDE investment

Maximizing the full benefits of your JDE system requires foresight, planning, training, communication and commitment. It involves an array of skills and competencies that may exceed your internal resources.

When you hire ERP Suites, we provide the functional and technical expertise. You get a proven methodology for the process, too. We oversee the people and processes–communication, project management, organizational change management and business process engineering. While you focus more on core competencies and strategic initiatives.

Plus, we can help you incorporate existing software programs that your team values into the JDE platform.

Our JD Edwards resources include:

  • 24/7 support based in the USA for utmost response
  • Technology integration implementation
  • Installation and configuration
  • Upgrades and optimization
  • Routine maintenance such as back-up and archival
  • ERP Suites Clarity for proactive system monitoring
ERP_business people2

Application management services (AMS)

ERP Suites application managed services team provides functional support for critical JDE modules such as HCM, financials, distribution, manufacturing, and transportation.

Lean on AMS systems analysts to:
  • Resolve incidents.
  • Enhance existing business processes.
  • Perform minor application development.
  • Map business requirements.
  • Extend your capabilities with an average 20 years of experience.
ERP_tuning

Technical managed services

ERP Suites managed services team tackles the day-to-day technical administration whether you're on JD Edwards EnterpriseOne or JDE World.

Rely on Managed Services CNCs to:
  • Perform package builds and deployments.
  • Install ESUs and ASUs.
  • Manage patching, tools releases, and web generations.
  • Perform routine maintenance and tuning.
  • Improve your response time with 24/7/365 proactive monitoring and support.
With OS administrators to:
  • Monitor availability and performance.
  • Perform OS patching and updates.
  • Provide VM maintenance.
  • Resolve server, storage and active directory issues.
  • Keep your system running efficiently and effectively.
And DBAs to:
  • Monitor server capacity and performance.
  • Manage storage and backups.
  • Perform refreshes.
  • Analyze security and compliance.
  • Tune your environment.
  • Extend your capabilities with an average 20 years of certified experience.

JDE necessity—the mother of innovation

ERP Suites Clarity, our application management tool, was born out of necessity. We tried Oracle Enterprise Manager (OEM) and Real User Experience Insights (RUEI). Nothing supported the reality of life as a CNC, so we created our own JDE monitoring tool. ERP Suites Clarity is the secret behind our proactive system management approach.

User Analytics module inside the ERP Suites Clarity application monitoring tool

24/7/365 U.S. based support

20+ years of JDE implementation and support

Average 10-year individual ERP experience